Customer Success Manager

Jobgether

Colombia, Colombia
On-site
Saas product adoption
Ai-driven platform experience
Enterprise client management
The Customer Success Manager position at Jobgether involves supporting enterprise and mid-market clients in maximizing value from an AI-driven platform. The role requires strategic thinking and hands-on execution in a fast-paced and customer-centric environment, focusing on relationship management, technical problem-solving, and commercial growth

Job Summary

  • This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth.
  • You will act as a trusted advisor to senior stakeholders, helping them translate business goals into measurable outcomes.
  • The position blends relationship management, technical problem-solving, and commercial ownership with direct impact on renewals.

Matching Summary

Match Score: 85

The Customer Success Manager position at Jobgether involves supporting enterprise and mid-market clients in maximizing value from an AI-driven platform. The role requires strategic thinking and hands-on execution in a fast-paced and customer-centric environment, focusing on relationship management, technical problem-solving, and commercial growth.

Skills & Requirements

Must-have

  • SaaS product adoption
  • AI-driven platform experience
  • Enterprise client management
  • Data-driven workflows
  • Renewals and expansion ownership

Nice-to-have

  • Strategic thinking in dynamic settings
  • Process shaping capabilities
  • Trusted advisor to senior stakeholders

Key Requirements

  • Experience managing enterprise clients
  • Ability to build clarity from ambiguity
  • Strong technical problem-solving skills

Work Rights

Not specified

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