Everhealth - Digital Customer Success Manager (remote, Us)
EverCommerce
Remote, , United States
Base: $60,000 - $70,000 usd; bonus/equity: not spe...
Hybrid
Service delivery project management
Healthcare service delivery expertise
Customer relationship management
EverCommerce is on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of over 725,000 customers
Job Summary
EverCommerce is on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of over 725,000 customers.
The role involves building strong relationships with customers, driving product adoption, and identifying growth opportunities to ensure customer satisfaction and loyalty.
Employees enjoy flexible work arrangements, professional development investment, comprehensive health benefits from day one, 401k matching, generous time off, and an employee stock purchase program.
Matching Summary
EverCommerce is on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of over 725,000 customers.
Salary
Base: $60,000 - $70,000 USD; Bonus/Equity: Not specified; Benefits: Health and wellness package, 401k with 4% match, flexible time off, employee stock purchase program
Skills & Requirements
Must-have
Service delivery project management
Healthcare service delivery expertise
Customer relationship management
SaaS account management experience
Remote work capability
Customer adoption and engagement
Upsell and cross-sell identification
Nice-to-have
Process improvement orientation
Problem solving initiative
Team knowledge sharing
Multi-tasking ability
Global distributed team experience
Key Requirements
Bachelor’s Degree preferred
2-4 years relevant service/relationship management experience