Vantage Automotive Limited is seeking a Customer Service Advisor to enhance customer experience and support aftersales performance. The ideal candidate should possess a background in customer service, preferably in the automotive sector, and have a proactive and customer-oriented mindset
Job Summary
You will serve as the key point of contact for customers ensuring a smooth service experience from vehicle intake through completion.
The role involves liaising with the workshop to obtain accurate diagnoses and actively promoting aftersales parts and service packages.
Employees join a trusted brand with a regional footprint offering structured training and career progression opportunities.
Matching Summary
Match Score: 85
Vantage Automotive Limited is seeking a Customer Service Advisor to enhance customer experience and support aftersales performance. The ideal candidate should possess a background in customer service, preferably in the automotive sector, and have a proactive and customer-oriented mindset.
Skills & Requirements
Must-have
Valid Class 3 Driving Licence
Minimum Diploma in Mechanical Engineering
At least 3 years customer service experience
Automotive industry background preferred
Strong communication and interpersonal skills
Nice-to-have
Proactive independent work style
Positive can-do attitude
Results-driven mindset
Ability to manage multiple tasks effectively
Key Requirements
Minimum Diploma in Mechanical Engineering or equivalent