Virtual Care Manager

Triton Hearing

Albany, Auckland, New Zealand
On-site
Tele-audiology assessments and fittings
Team leadership and development
Client-centred care
This hands-on leadership position blends clinical expertise, operational management, and team development to guide a high-performing team and shape how virtual audiology supports our national network

Job Summary

  • This hands-on leadership position blends clinical expertise, operational management, and team development to guide a high-performing team and shape how virtual audiology supports our national network.
  • As a Virtual Care Manager, you’ll work closely with our clinic network, CSC, and wider operations teams to ensure capacity is effectively managed across the country, mitigating trading interruptions and supporting clinics during peak demand.
  • You are an experienced MNZAS Audiologist who combines clinical excellence with strong people leadership, thriving in dynamic environments with a passion for innovation, coaching, and delivering exceptional client outcomes.

Matching Summary

This hands-on leadership position blends clinical expertise, operational management, and team development to guide a high-performing team and shape how virtual audiology supports our national network.

Skills & Requirements

Must-have

  • Tele-audiology assessments and fittings
  • Team leadership and development
  • Client-centred care
  • Operational management
  • Capacity management

Nice-to-have

  • Innovation and technology-enabled care
  • Solutions-focused approach
  • Employer brand strengthening

Key Requirements

  • MNZAS Audiologist
  • Proven leadership/coaching experience
  • Experience improving performance/processes

Work Rights

Not specified

Tailored Resume

Cover Letter