Agente De Soporte Técnico - Help Desk

DXC Technology UK

Col, DC, United States
Fully remote
Windows 10 operating system
Microsoft outlook configuration
Servicenow ticket management
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances

Job Summary

  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
  • The role involves receiving calls, creating tickets, and resolving IT incidents within the scope of first-level support.
  • DXC is committed to fostering an inclusive environment where everyone can thrive.

Matching Summary

DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Skills & Requirements

Must-have

  • Windows 10 operating system
  • Microsoft Outlook configuration
  • ServiceNow ticket management
  • Remote desktop tools
  • VPN configuration

Nice-to-have

  • Excellent communication skills
  • Attitude of service
  • Problem-solving ability
  • Team collaboration

Key Requirements

  • Technical degree or Licenciatura
  • Minimum 6 months experience
  • Experience with phone, chat, or portal support

Work Rights

Not specified

Tailored Resume

Cover Letter