Key Account Engineer - Customer Support

Siemens Healthineers

Fully remote
Installation and commissioning of medical equipment
Maintenance and evaluation of customer systems
Remote and onsite technical support delivery
The role involves completing broad scope technical tasks including installation, commissioning, and maintenance of customer equipment

Job Summary

  • The role involves completing broad scope technical tasks including installation, commissioning, and maintenance of customer equipment.
  • Candidates will provide 2nd and 3rd level user support both remotely and onsite while determining task priorities.
  • The position contributes to the estimation, planning, and review of technical tasks supporting overall project acquisition.

Matching Summary

The role involves completing broad scope technical tasks including installation, commissioning, and maintenance of customer equipment.

Skills & Requirements

Must-have

  • Installation and commissioning of medical equipment
  • Maintenance and evaluation of customer systems
  • Remote and onsite technical support delivery
  • Task prioritization and scheduling management
  • Sub-contractor monitoring and delivery oversight

Nice-to-have

  • Experience with internal tool improvement
  • Contribution to technical design developments
  • Participation in project acquisition planning
  • Adherence to strict regulatory processes

Key Requirements

  • Technical-oriented service experience
  • Ability to manage sub-contractors
  • Knowledge of relevant healthcare regulations

Work Rights

Not specified

Tailored Resume

Cover Letter