Guest Services Coordinator- Evening And Weekends

Jefferson Health

Stratford, NJ, United States
Base: $17.00 to $21.89 hourly; bonus/equity: not s...
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Patient visitation representative
Manage patient concerns
Foster positive patient atmosphere
** Jefferson Health is seeking a Guest Services Coordinator for evening and weekend shifts in Stratford, NJ. The role focuses on providing exceptional service to hospital patients and families while managing any concerns that arise, requiring strong customer service skills and a personable demeanor. **

Job Summary

  • The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family.
  • This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits.

Matching Summary

Match Score: 75

** Jefferson Health is seeking a Guest Services Coordinator for evening and weekend shifts in Stratford, NJ. The role focuses on providing exceptional service to hospital patients and families while managing any concerns that arise, requiring strong customer service skills and a personable demeanor. **

Salary

Base: $17.00 to $21.89 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package

Skills & Requirements

Must-have

  • patient visitation representative
  • manage patient concerns
  • foster positive patient atmosphere
  • work with everyone
  • travel among hospital sites

Nice-to-have

  • empathizing with patients
  • promoting teamwork
  • relationship building
  • people-oriented
  • personable and friendly

Key Requirements

  • 3 – 5 years of prior customer service experience
  • High School graduate or equivalent preferred
  • College experience or higher education preferred

Work Rights

Not specified

Tailored Resume

Cover Letter