Job Summary

• Join a collaborative, high-impact technical support team responsible for resolving complex product issues, driving product quality, and enabling faster customer resolution through expert knowledge and escalation handling.
• Provided technical support and troubleshooting for medical technology systems, ensuring minimal downtime and optimal performance; experience with DICOM, Structured Reporting (SR), medical measurements, EMR systems, HL7 integration and PACS.
• We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Matching Summary

Salary

Base: $59,138 to $111,552; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement

Skills & Requirements

Key Requirements

• 3+ years of experience in technical support or field service
• Bachelor’s degree in engineering, life sciences, or related technical field
• US work authorization required

Work Rights