Service Sales Officer

KONE Bulgaria

Zhuhai, ,
Not specified (assumed to be hybrid or flexible based on industry standards)
Telesales and phone sales
Customer relationship development
Maintenance contract renegotiations
KONE Bulgaria is seeking a proactive Service Sales Officer to engage in telesales, focusing on maintaining and expanding customer relationships while driving sales of maintenance contracts and digital services. The ideal candidate will excel in communication, sales strategy, and customer satisfaction, playing a crucial role in supporting the sales team and ensuring a seamless customer experience

Job Summary

  • The role involves proactive telesales to core customers including maintenance contract conversions, renegotiations, and new digital services while ensuring customer satisfaction.
  • The position requires coordinating with supervisors and technicians to resolve technical problems and support modernization sales opportunities.
  • KONE emphasizes an innovative and collaborative culture with a focus on employee engagement, sustainability, ethical business practices, and work-life balance.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking a proactive Service Sales Officer to engage in telesales, focusing on maintaining and expanding customer relationships while driving sales of maintenance contracts and digital services. The ideal candidate will excel in communication, sales strategy, and customer satisfaction, playing a crucial role in supporting the sales team and ensuring a seamless customer experience.

Skills & Requirements

Must-have

  • telesales and phone sales
  • customer relationship development
  • maintenance contract renegotiations
  • CRM lead and opportunity management
  • complaint and query handling
  • coordination with technical teams
  • sales plan execution

Nice-to-have

  • collaborative working culture
  • employee engagement focus
  • sustainability practices
  • cross-selling skills
  • supporting finance in money collection

Work Rights

Not specified

Tailored Resume

Cover Letter