Job Summary

• Answers and directs phone calls, messages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Comprehensive benefits include hourly rate $21.85, medical, dental, and vision insurance, paid time off, 401k with company match, complimentary stays, and discounted transit pass.

Matching Summary

Salary

Base: $21.85/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, PTO, 401k match, complimentary stays, discounted transit pass, free shift meal, uniform cleaning

Skills & Requirements

Key Requirements

• Ability to read, write and speak English
• Part Time

Work Rights