The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process
Job Summary
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
This position will be responsible for reaching and maintaining exceptional C ustomer Resolution.
We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs
Matching Summary
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
Salary
$50,000-75,000; Not specified; Not specified
Skills & Requirements
Must-have
Customer Resolution
Manage Customer Satisfaction Agents
Customer Service Leadership
Drive continuous optimization
Analyze and report performance
Manage account data integrity
Nice-to-have
Sense of urgency
See the bigger picture
Thrives on a team
Positive attitude
Humility and learning
Key Requirements
3-5+ years of Customer Service Leadership
High School diploma or Equivalent
Exceptional written and verbal communication skills