Guest Experience Ambassador

JLL UK

Riverwoods, IL, US
Base: $22.69ph - $25ph; bonus/equity: sign on bonu...
3+ years hospitality or facility management experience
Proficient in google suite applications
Strong verbal and written communication skills
The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement and proactive communication

Job Summary

  • The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement and proactive communication.
  • JLL offers a comprehensive benefits package including paid parental leave at 100% of salary and early access to earned wages through Daily Pay.
  • This role requires the ability to perform routine facility walkthroughs, manage multiple priorities in a fast-paced environment, and maintain a professional appearance.

Matching Summary

The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement and proactive communication.

Salary

Base: $22.69/hr - $25/hr; Bonus/Equity: Sign on bonus potential; Benefits: 401(k) match, medical/dental/vision, paid parental leave

Skills & Requirements

Must-have

  • 3+ years hospitality or facility management experience
  • Proficient in Google Suite applications
  • Strong verbal and written communication skills
  • Ability to walk floors for two hours daily
  • Experience with commercial real estate practices

Nice-to-have

  • Third-party vendor relationship management
  • Event planning and coordination background
  • Data collection and analysis for reporting
  • Understanding of service level agreements
  • Familiarity with digital engagement platforms

Key Requirements

  • High school diploma or GED
  • Must be authorized to work in the United States without sponsorship
  • 3+ years of relevant industry experience

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter