Contact Center Agent

SHORE Solutions Inc

Clear verbal and written communication skills
Intermediate level excel proficiency
Ability to prioritize tasks effectively
The role involves assisting day-to-day operations for clients with a focus on back-office work and quality

Job Summary

  • The role involves assisting day-to-day operations for clients with a focus on back-office work and quality.
  • Employees are offered HMO coverage for themselves and their families along with yearly kick-off parties featuring major giveaways.
  • The company values curiosity, entrepreneurial energy, and the ability to move fast with intent while delivering real results.

Matching Summary

The role involves assisting day-to-day operations for clients with a focus on back-office work and quality.

Skills & Requirements

Must-have

  • Clear verbal and written communication skills
  • Intermediate level Excel proficiency
  • Ability to prioritize tasks effectively
  • Comfort with unpredictable workloads
  • Emotional intelligence in interactions

Nice-to-have

  • Previous data entry experience
  • Back office customer service background
  • Willingness to adapt skill sets
  • Passion for innovation and collaboration

Key Requirements

  • Intermediate Excel skills required
  • Prior data entry or back office experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter