Analyst, Contact Center Communications (phl)-2

Travel + Leisure Co.

Philippines, Philippines
Fully remote
Advanced ms office skills
Autodialer and telephony technologies
Customer-focused and service-oriented
We are the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands

Job Summary

  • We are the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
  • Our dedicated associates help the company achieve its mission to put the world on vacation.
  • Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

Matching Summary

We are the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Skills & Requirements

Must-have

  • Advanced MS Office skills
  • Autodialer and telephony technologies
  • Customer-focused and service-oriented
  • Collections industry knowledge
  • Advanced analytical skills
  • Contact center experience

Nice-to-have

  • Collaborative and trustworthy relationships
  • Process improvement experience
  • Hospitality is at the heart of all we do
  • Inclusive and supportive environment

Key Requirements

  • Associates Degree required
  • Two years contact center experience
  • One year predictive dialer administration
  • One year consumer collection experience
  • Experience analyzing large data sets

Work Rights

Not specified

Tailored Resume

Cover Letter