Not specified (assumed to be in-office based on the nature of the role).
Troubleshoot hardware and software issues
Install and configure desktop equipment
Manage user accounts in active directory
Brunel International South East Asia Pte. Ltd. is seeking an Information Technology Technician to provide technical support for end-users in Singapore. The role requires troubleshooting hardware and software issues, managing user accounts, and maintaining IT equipment while ensuring a high level of customer service
Job Summary
The role involves providing timely technical support to end-users via phone, email, or on-site to ensure smooth IT operations.
Candidates will be responsible for installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment.
The position requires managing user accounts including creation, modification, and deactivation in accordance with company policies.
Matching Summary
Match Score: 85
Brunel International South East Asia Pte. Ltd. is seeking an Information Technology Technician to provide technical support for end-users in Singapore. The role requires troubleshooting hardware and software issues, managing user accounts, and maintaining IT equipment while ensuring a high level of customer service.
Skills & Requirements
Must-have
Troubleshoot hardware and software issues
Install and configure desktop equipment
Manage user accounts in Active Directory
Provide remote and on-site technical support
Maintain IT asset inventory records
Nice-to-have
Strong communication and interpersonal skills
Customer-oriented mindset with service focus
Ability to work independently under pressure
Experience documenting troubleshooting procedures
Basic cybersecurity best practices knowledge
Key Requirements
Diploma or Degree in Information Technology or Computer Science
Proven experience in IT helpdesk or desktop support roles
Experience with Windows OS and Microsoft Office applications