Unisys UK is seeking a Technical Support Engineer for their Culiacán location to provide on-site technical support for a designated group of clients. The ideal candidate should have 2-3 years of relevant experience, strong problem-solving skills, and a technical background in computer systems
Job Summary
The role involves providing complete on-site technical support to a specific group of clients with full responsibility for activities.
Candidates must possess practical experience in site-based technical support along with knowledge of video conferencing rooms and ITSM tools.
Success requires the ability to diagnose complex technical issues, perform advanced equipment maintenance, and document incidents effectively.
Matching Summary
Match Score: 75
Unisys UK is seeking a Technical Support Engineer for their Culiacán location to provide on-site technical support for a designated group of clients. The ideal candidate should have 2-3 years of relevant experience, strong problem-solving skills, and a technical background in computer systems.
Skills & Requirements
Must-have
2 to 3 years on-site technical support experience
Video conferencing room knowledge
ITSM tools proficiency
Image loading and system configuration
Proactive problem diagnosis and resolution
Nice-to-have
High sense of responsibility
Patient and friendly user interaction
Organized and punctual work habits
Team collaboration and knowledge sharing
Process improvement recommendations
Key Requirements
Engineering or Computer Systems degree (completed or incomplete)
Computer Systems Technician qualification
2 to 3 years of practical on-site support experience
Availability for on-call shifts and after-hours support