Senior Customer Service Representative With Danish

Solenis

Not specified
Danish and english proficiency
Customer issue resolution
Crm tools experience
Solenis is seeking a Senior Customer Service Representative fluent in Danish to provide expert support and manage complex customer needs while mentoring junior staff. The role requires 3-5 years of customer service experience and excellent communication skills. The company offers competitive compensation, benefits, and opportunities for professional growth

Job Summary

  • The Senior Customer Service Representative with Danish is a key contact for complex customer needs, providing expert support and ensuring high levels of satisfaction and loyalty.
  • Key Responsibilities include resolving escalated or complex customer issues, mentoring and training entry-level representatives, and identifying service process improvements.
  • The company offers private medical care, life insurance, an employee retirement plan, a sports card, and an employee assistance program.

Matching Summary

Match Score: 85

Solenis is seeking a Senior Customer Service Representative fluent in Danish to provide expert support and manage complex customer needs while mentoring junior staff. The role requires 3-5 years of customer service experience and excellent communication skills. The company offers competitive compensation, benefits, and opportunities for professional growth.

Skills & Requirements

Must-have

  • Danish and English proficiency
  • customer issue resolution
  • CRM tools experience
  • service process improvement
  • customer relationship building

Nice-to-have

  • mentoring junior team members
  • monitoring service quality
  • professional growth opportunities

Key Requirements

  • 3-5 years customer service experience
  • senior or lead roles experience
  • High school diploma required
  • eligible to work in the EU area

Work Rights

eligible to work in the EU area

Tailored Resume

Cover Letter