Field It Engineer

JOHNSON CONTROLS

Dublin, Ireland
Hybrid
Windows 11 os expertise
Pc lifecycle management
Service now ticket handling
The primary responsibility is to support the Irish end user community in their day-to-day IT activities at the One Albert Quay location

Job Summary

  • The primary responsibility is to support the Irish end user community in their day-to-day IT activities at the One Albert Quay location.
  • Candidates will manage the full PC lifecycle including provisioning, replacement, and retirement of devices while maintaining security compliance.
  • The role involves providing Level 2 and above support for both onsite users and remote workers, including specialized VIP assistance.

Matching Summary

The primary responsibility is to support the Irish end user community in their day-to-day IT activities at the One Albert Quay location.

Skills & Requirements

Must-have

  • Windows 11 OS expertise
  • PC lifecycle management
  • Service Now ticket handling
  • Identity and Access Management
  • Office 365 suite proficiency

Nice-to-have

  • VIP support experience
  • MAC OS knowledge
  • IoT device configuration
  • Cloud computing technologies
  • Project engagement willingness

Key Requirements

  • Relevant qualification in Computer Science or Engineering
  • Microsoft certification or related discipline
  • Experience in client support role

Work Rights

Not specified

Tailored Resume

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