Account Manager

Cloudbeds

Thailand, Thailand
**
Manage mid-market hotel customers
Build trust-based relationships
Strategic business reviews
** Cloudbeds is seeking an Account Manager to join their Thailand team, focusing on building relationships and driving engagement with mid-market hotel customers. The role emphasizes leveraging hospitality expertise to support clients in optimizing operations and identifying growth opportunities. **

Job Summary

  • As an Account Manager on our Thailand team, you'll be the strategic partner our most influential customers rely on — helping them get the most out of Cloudbeds while building the kind of lasting relationships that make hoteliers feel truly supported.
  • The AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn.
  • Remote First, Remote Always is a key benefit, along with PTO in accordance with local labor requirements and Monthly Wellness Fridays.

Matching Summary

Match Score: 75

** Cloudbeds is seeking an Account Manager to join their Thailand team, focusing on building relationships and driving engagement with mid-market hotel customers. The role emphasizes leveraging hospitality expertise to support clients in optimizing operations and identifying growth opportunities. **

Skills & Requirements

Must-have

  • Manage mid-market hotel customers
  • Build trust-based relationships
  • Strategic business reviews
  • On-site property visits
  • Identify upsell opportunities
  • Minimize customer churn
  • Thai hospitality market knowledge

Nice-to-have

  • Empathy and resilience
  • Passion for serving customers
  • AI-powered solutions
  • Global remote team collaboration

Key Requirements

  • 5+ years hospitality industry experience in Thailand
  • Strong understanding of hotel operations
  • Fluent Thai and strong English communication

Work Rights

Not specified

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