Client Services - Director (remote)

SEDGWICK

Fully remote
Client account management strategies
Client retention and satisfaction
Revenue growth and new business
Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture

Job Summary

  • Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.

Matching Summary

Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.

Skills & Requirements

Must-have

  • Client account management strategies
  • Client retention and satisfaction
  • Revenue growth and new business
  • Oversight of client services staff
  • Resolving major customer service issues

Nice-to-have

  • Embody caring counts model
  • Empathy, accountability, collaboration
  • Growth and inclusion focus
  • Energetic and innovative culture

Key Requirements

  • Bachelor's degree preferred
  • CPCU, AIC and/or ARM designation preferred
  • Ten (10) years related experience
  • Two (2) years account manager experience
  • Five (5) years adjuster experience including two (2) years supervisory

Work Rights

Not specified

Tailored Resume

Cover Letter