Desktop Systems Specialist

Cadence

Velizy, France
Windows and mac system troubleshooting
Jira ticket management with sla adherence
Network systems troubleshooting experience
The role involves providing front-line local IT support for sites in Velizy while owning support across multiple locations in France and Europe

Job Summary

  • The role involves providing front-line local IT support for sites in Velizy while owning support across multiple locations in France and Europe.
  • Candidates will troubleshoot applications on Windows, Mac, and smart devices while managing Jira tickets to ensure strict SLA adherence.
  • The position requires collaboration with global IT teams including network, storage, and INFOSEC groups to resolve complex technical issues.

Matching Summary

The role involves providing front-line local IT support for sites in Velizy while owning support across multiple locations in France and Europe.

Skills & Requirements

Must-have

  • Windows and MAC system troubleshooting
  • Jira ticket management with SLA adherence
  • Network systems troubleshooting experience
  • Asset management and inventory control
  • Global IT site support in France and Europe

Nice-to-have

  • Linux installation and troubleshooting skills
  • Experience with SCCM systems tools
  • EDA business domain knowledge
  • Proactive problem-solving attitude
  • Ability to work occasional unusual hours

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 3+ years of continued experience in an IT role
  • Experience within a multinational environment preferred

Work Rights

Not specified

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