Sales Support Representative - Waterworks

Ferguson PLC

Lubbock, TX, United States
Hourly: $17.77 - $28.42; bonus/equity: bonus or in...
On-site
Support customer needs
Timely quotations
Accurate sales orders
Ferguson PLC is seeking a Sales Support Representative for their Waterworks division in Lubbock, TX. The ideal candidate should have 1-3 years of sales or customer service experience, with a focus on problem-solving and customer relationship management

Job Summary

  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.

Matching Summary

Match Score: 85

Ferguson PLC is seeking a Sales Support Representative for their Waterworks division in Lubbock, TX. The ideal candidate should have 1-3 years of sales or customer service experience, with a focus on problem-solving and customer relationship management.

Salary

Hourly: $17.77 - $28.42; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities

Skills & Requirements

Must-have

  • Support customer needs
  • Timely quotations
  • Accurate sales orders
  • Coordinate deliveries
  • Answer sales calls
  • Use CRM and phone system

Nice-to-have

  • Hands-on and customer-focused
  • Proactively solve problems
  • Adapt and grow
  • Build relationships

Key Requirements

  • 1-3 years sales/customer service experience
  • Waterworks experience is a plus
  • Strong sales skills
  • Respond quickly to customer needs
  • Make decisions in a timely manner
  • General digital literacy including Microsoft Office
  • Quickly learn product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter