Project Manager

GREENSAFE INTERNATIONAL PTE. LTD.

Singapore, Singapore
Not specified
Organize monthly performance meetings
Ensure staff competency and training
Handle service recovery for escalations
GREENSAFE INTERNATIONAL PTE. LTD. is seeking a Project Manager to oversee client performance meetings, ensure staff competency and training, and handle service recovery for escalations. The role emphasizes communication with clients and stakeholders to address contract-related matters and operational improvements

Job Summary

  • The role requires organizing monthly performance meetings with clients and management to report on service performance.
  • The Project Manager must ensure all customer supporting staff are competent, properly trained, and meet qualification requirements.
  • Service recovery involves investigating issues, coordinating with stakeholders, and submitting written reports on complaints within 3 days.

Matching Summary

Match Score: 75

GREENSAFE INTERNATIONAL PTE. LTD. is seeking a Project Manager to oversee client performance meetings, ensure staff competency and training, and handle service recovery for escalations. The role emphasizes communication with clients and stakeholders to address contract-related matters and operational improvements.

Skills & Requirements

Must-have

  • Organize monthly performance meetings
  • Ensure staff competency and training
  • Handle service recovery for escalations
  • Investigate complaints within 3 days
  • Maintain confidentiality and security undertakings

Nice-to-have

  • Strong stakeholder communication skills
  • Proactive operational knowledge updates
  • Prompt responsiveness to client requests

Key Requirements

  • Competent customer supporting staff management
  • Completed security screening for staff
  • Ability to submit written reports within 3 days

Work Rights

Not specified

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