Specialist, Servicenow Platform Engineering - Operations Coordinator

Merck & Co., Inc.

Hyderabad, India
Hybrid
Servicenow platform operational support
Tier 1 and tier 2 operational support
Servicenow development and operational support
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products

Job Summary

  • Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • The Role: We are seeking a skilled and experienced ServiceNow Admin to join our dynamic ServiceNow team in Corporate Systems.
  • Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.

Matching Summary

Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

Skills & Requirements

Must-have

  • ServiceNow platform operational support
  • Tier 1 and Tier 2 operational support
  • ServiceNow development and operational support
  • ITIL processes and best practices

Nice-to-have

  • Enterprise collaboration tools
  • Agile development methodologies

Key Requirements

  • 5+ years of working experience as a ServiceNow support resource
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • ServiceNow Certified Application Developer (CAS) certification is highly desirable
  • ServiceNow Certified Implementation Specialist (CIS) certification is highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter