Retail Customer Service Officer

AusPost

Benalla, Victoria, Australia
Base: $35.01ph (increases to $37.42ph after 3 mont...
On-site
Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer for their Benalla location to assist customers with various transactions and maintain high service standards. The role offers extensive training, casual shifts, and opportunities for growth within a supportive team environment

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Australia Post offers extensive supportive training during the first 8 weeks followed by casual shifts with competitive pay rates.
  • Employees are expected to assist with box sorting duties while building rewarding relationships with customers in a welcoming team culture.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for their Benalla location to assist customers with various transactions and maintain high service standards. The role offers extensive training, casual shifts, and opportunities for growth within a supportive team environment.

Salary

Base: $35.01/hour (increases to $37.42/hour after 3 months); Bonus/Equity: Not specified; Benefits: Post Perks, ongoing training, career development opportunities

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly
  • Standing for full shift duration

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment preference
  • Up-selling and cross-selling interest

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

Tailored Resume

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