Patient Services Advocate Ii - Dental

AltaMed

Base: $25.00 - $29.38 hourly; bonus/equity: not sp...
Not specified
Front office patient experience
Patient-focused care delivery
Excellent communication skills
AltaMed is seeking a Patient Services Advocate to enhance the front office experience for patients at their community clinic. This role emphasizes compassion, communication, and problem-solving while providing support to patients and healthcare teams

Job Summary

  • The Patient Services Advocate serves as an AltaMed ambassador, welcoming patients and ensuring a positive front office experience by managing expectations with compassion and respect.
  • This role functions as a member of the healthcare team, assisting in patient-focused care through excellent communication and problem-solving skills.
  • AltaMed offers a comprehensive benefits package including medical, dental, vision insurance, retirement savings plans with employer matching, and career advancement opportunities.

Matching Summary

Match Score: 85

AltaMed is seeking a Patient Services Advocate to enhance the front office experience for patients at their community clinic. This role emphasizes compassion, communication, and problem-solving while providing support to patients and healthcare teams.

Salary

Base: $25.00 - $29.38 hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 403(b) with match, FSA, PTO, CME, Malpractice, Tuition Reimbursement, Discounts, Referral Bonus, Pet Care

Skills & Requirements

Must-have

  • Front office patient experience
  • Patient-focused care delivery
  • Excellent communication skills
  • Problem-solving skills

Nice-to-have

  • Compassion and respect
  • Community clinic focus
  • Raising expectations of care

Key Requirements

  • High School diploma or equivalent
  • 1-2 years customer service experience
  • Valid BLS certification or higher
  • Bilingual English/Spanish/Mandarin/Cantonese preferred

Work Rights

Not specified

Tailored Resume

Cover Letter