Grant Funded Patient Services Associate I - Jefferson Einstein Philadelphia

Jefferson Einstein Philadelphia

Philadelphia, Pennsylvania, United States of America
Processing arrival and departure activities
Verifying insurance and referrals
Adhering to hipaa privacy requirements
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department

Job Summary

  • The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
  • The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits.

Matching Summary

The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.

Skills & Requirements

Must-have

  • Processing arrival and departure activities
  • Verifying insurance and referrals
  • Adhering to HIPAA privacy requirements
  • Processing check-in and check-out
  • Interacting with patients professionally

Nice-to-have

  • Enhancing patient customer experience
  • Supporting Jefferson Experience delivery
  • Maintaining efficient patient flow

Key Requirements

  • HS Diploma or equivalent required
  • Customer service experience preferred
  • Patient facing healthcare experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter