Manager Patient Access/service Call Center - Bidmc Orthopedics

Beth Israel Lahey Health

Boston, MA, USA
Base: $93,600.00 - $117,000.00 usd; bonus/equity: ...
Call center management experience
Strong leadership skills
Healthcare industry knowledge
This role coordinates and manages the Patient Service Call Center operations

Job Summary

  • This role coordinates and manages the Patient Service Call Center operations.
  • The position emphasizes strategic oversight and continuous improvement.
  • You will collaborate closely with clinical and operational leaders to enhance efficiency.

Matching Summary

This role coordinates and manages the Patient Service Call Center operations.

Salary

Base: $93,600.00 - $117,000.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Call center management experience
  • Strong leadership skills
  • Healthcare industry knowledge

Nice-to-have

  • Process improvement mindset
  • Team development focus
  • Customer service excellence

Key Requirements

  • 5-8 years related work experience
  • 1-3 years supervisory experience
  • High School diploma or GED required

Work Rights

Not specified

Tailored Resume

Cover Letter