Senior Director Process Excellence - Global Business Services
Cabot Corporation
Boston, Massachusetts, USA
Base: $228,700 to $331,600 (boston); €93,300 to €1...
15+ years gbs or operational excellence experience
Lean six sigma black belt certification required
Experience with erp platforms like sap or oracle
The Senior Director will lead the Process Excellence organization within Cabot's Global Business Services function to drive measurable outcomes through standardization and continuous improvement
Job Summary
The Senior Director will lead the Process Excellence organization within Cabot's Global Business Services function to drive measurable outcomes through standardization and continuous improvement.
This role requires leveraging advanced digital technologies such as Lean Six Sigma, RPA, AI, and process mining to optimize end-to-end processes across Record to Report, Order to Cash, Source to Pay, and Plan to Deliver.
Candidates must demonstrate strong financial acumen to manage business cases, ROI, and benefit realization while building a high-performing team culture focused on customer-centricity and agility.
Matching Summary
The Senior Director will lead the Process Excellence organization within Cabot's Global Business Services function to drive measurable outcomes through standardization and continuous improvement.
Salary
Base: $228,700 to $331,600 (Boston); €93,300 to €135,300 (Riga); Bonus: Annual bonus based on company performance; Benefits: Health benefits day one, local benefits, professional growth opportunities
Skills & Requirements
Must-have
15+ years GBS or operational excellence experience
Lean Six Sigma Black Belt certification required
Experience with ERP platforms like SAP or Oracle
Proven track record in global transformation programs
Expertise in process mining and intelligent automation
Nice-to-have
Agile/SAFe or Prosci Change Management certification
Master Black Belt certification preferred
Experience with ServiceNow or workflow orchestration tools
Board-level communication skills
Generative AI implementation experience
Key Requirements
Bachelor's degree required; MBA preferred
15+ years of experience in GBS/shared services roles
Lean Six Sigma Black Belt certification mandatory
Global leadership experience across Americas, EMEA, APAC
Demonstrated excellence in people leadership and stakeholder management