It Specialist

KARL STORZ SE & Co. KG

Auburn, MA, United States
Onsite
Phone support
Incident resolution
Ticketing system
Provide excellent customer service by ensuring support services meet business partners' needs and expectations

Job Summary

  • Provide excellent customer service by ensuring support services meet business partners' needs and expectations.
  • Act as the central point of contact for handling technical support issues and resolving incidents.
  • Join a family-owned MedTech company that values talent and empowers employees to contribute to a mission that improves patient care worldwide.

Matching Summary

Provide excellent customer service by ensuring support services meet business partners' needs and expectations.

Skills & Requirements

Must-have

  • Phone support
  • Incident resolution
  • Ticketing system
  • Desktop setup
  • Asset management
  • Communication skills

Nice-to-have

  • Process improvement
  • Mentorship
  • Team collaboration

Key Requirements

  • Must have US citizenship
  • Not specified
  • Requires onsite presence initially

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter