Base: $95,200 - $142,800; bonus/equity: not specif...
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5+ years of program management experience
Experience in customer success operations
Ability to translate business needs into roadmaps
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NEGAP is seeking a Digital Customer Success Program Manager to drive initiatives that enhance customer success programs globally. The role involves collaborating across teams, improving digital customer journeys, and leveraging AI for productivity improvements, all within a supportive and innovative company culture.
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Job Summary
The Digital Customer Success team is on a mission to redefine value delivery at scale.
You will own and drive initiatives across various digital customer success areas.
The role offers autonomy and the opportunity to shape global functional areas.
Matching Summary
Match Score: 75
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NEGAP is seeking a Digital Customer Success Program Manager to drive initiatives that enhance customer success programs globally. The role involves collaborating across teams, improving digital customer journeys, and leveraging AI for productivity improvements, all within a supportive and innovative company culture.
**
Salary
Base: $95,200 - $142,800; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
5+ years of program management experience
Experience in customer success operations
Ability to translate business needs into roadmaps
Nice-to-have
Curious minds and courageous collaborators
Experience with AI-powered productivity improvements
Comfortable in ambiguous and fast-paced environments