Digital Customer Success Program Manager

NEGAP

Atlanta, GA, USA
Base: $95,200 - $142,800; bonus/equity: not specif...
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5+ years of program management experience
Experience in customer success operations
Ability to translate business needs into roadmaps
** NEGAP is seeking a Digital Customer Success Program Manager to drive initiatives that enhance customer success programs globally. The role involves collaborating across teams, improving digital customer journeys, and leveraging AI for productivity improvements, all within a supportive and innovative company culture. **

Job Summary

  • The Digital Customer Success team is on a mission to redefine value delivery at scale.
  • You will own and drive initiatives across various digital customer success areas.
  • The role offers autonomy and the opportunity to shape global functional areas.

Matching Summary

Match Score: 75

** NEGAP is seeking a Digital Customer Success Program Manager to drive initiatives that enhance customer success programs globally. The role involves collaborating across teams, improving digital customer journeys, and leveraging AI for productivity improvements, all within a supportive and innovative company culture. **

Salary

Base: $95,200 - $142,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years of program management experience
  • Experience in customer success operations
  • Ability to translate business needs into roadmaps

Nice-to-have

  • Curious minds and courageous collaborators
  • Experience with AI-powered productivity improvements
  • Comfortable in ambiguous and fast-paced environments

Key Requirements

  • Experience with Customer Success platforms
  • Project Management Certification preferred
  • Ability to lead productive meetings and workshops

Work Rights

Not specified

Tailored Resume

Cover Letter