The Customer Banking Specialist position at CBA New Digital Businesses Pty Ltd in Balwyn focuses on delivering exceptional customer service and financial solutions to clients, with a structured schedule of 25 hours per week. Ideal candidates will have experience in financial services or similar sectors, strong communication skills, and a commitment to enhancing customer financial wellbeing
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Balwyn Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at CBA New Digital Businesses Pty Ltd in Balwyn focuses on delivering exceptional customer service and financial solutions to clients, with a structured schedule of 25 hours per week. Ideal candidates will have experience in financial services or similar sectors, strong communication skills, and a commitment to enhancing customer financial wellbeing.
Skills & Requirements
Must-have
deliver seamless banking experience
support overall banking needs
process credit product applications
demonstrate in-branch technology
provide effective solutions
Nice-to-have
championing processes and procedures
drive risk-adverse culture
improve financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to articulate financial terms
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment