Customer Service Officer (Seletar area)

ONION SEARCH PTE. LTD.

Singapore, Singapore
**
2 years b2b sales or service experience
Proficiency with erp software
Experience with salesforce or crm applications
** ONION SEARCH PTE. LTD. is seeking a Customer Service Officer for their aerospace client in Singapore. The role involves maintaining customer relationships, processing orders, and facilitating communication between customers and internal teams in a fast-paced environment. **

Job Summary

  • The role involves creating and retaining customer loyalty by establishing rapport and administering customer-focused programs.
  • Responsibilities include liaising between customers and internal teams to ensure timely processing of RFQs and orders.
  • The position requires building trusted advisor relationships with key customer stakeholders to resolve disputes and facilitate effective solutions.

Matching Summary

Match Score: 75

** ONION SEARCH PTE. LTD. is seeking a Customer Service Officer for their aerospace client in Singapore. The role involves maintaining customer relationships, processing orders, and facilitating communication between customers and internal teams in a fast-paced environment. **

Skills & Requirements

Must-have

  • 2 years B2B sales or service experience
  • Proficiency with ERP software
  • Experience with Salesforce or CRM applications

Nice-to-have

  • Strong verbal and written communication skills
  • Detail-oriented with time management skills
  • Self-motivated and achievement focused

Key Requirements

  • At least 2 years relevant working experience
  • Interfacing directly with customers in B2B environment

Work Rights

Not specified

Tailored Resume

Cover Letter