Parts Advisor

NAPA Auto Parts UK & Ireland

Manchester, United Kingdom
On-site
Taking orders over the telephone
Upselling to increase invoice value
Building long-term customer rapport
The role involves maintaining and expanding the local customer base, taking orders, and upselling to increase invoice value

Job Summary

  • The role involves maintaining and expanding the local customer base, taking orders, and upselling to increase invoice value.
  • Responsibilities include outbound calling to raise customer awareness, building long-term rapport, and actively promoting offers.
  • The company offers an opportunity to join a global brand, exclusive discounts, career progression, and potential performance-based bonuses.

Matching Summary

The role involves maintaining and expanding the local customer base, taking orders, and upselling to increase invoice value.

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Building long-term customer rapport
  • Promoting offers and discounts

Nice-to-have

  • Pro-active and enthusiastic customer interaction
  • Demonstrating empathy towards customers
  • Professional communication skills

Key Requirements

  • Punctual, organised, and efficient
  • Working towards deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter