Field Technician-desktop Support-onsite

DXC Technology

Naperville, IL, US
$43,800 - $75,100; not specified; comprehensive be...
Hybrid (3 days onsite in naperville, 2 days onsite in chicago)
On-site field support
Hardware installation and repair
System equipment servicing
DXC Technology is seeking a Field Technician for desktop support, primarily based in Naperville and Chicago, IL. The role involves on-site troubleshooting, installation, and maintenance of IT systems, requiring strong interpersonal and analytical skills along with some travel flexibility

Job Summary

  • Provides on-site field support to customers including installation, and servicing and repairing systems and equipment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Matching Summary

Match Score: 85

DXC Technology is seeking a Field Technician for desktop support, primarily based in Naperville and Chicago, IL. The role involves on-site troubleshooting, installation, and maintenance of IT systems, requiring strong interpersonal and analytical skills along with some travel flexibility.

Salary

$43,800 - $75,100; Not specified; Comprehensive benefits program

Skills & Requirements

Must-have

  • On-site field support
  • Hardware installation and repair
  • System equipment servicing
  • Customer issue resolution
  • Mobile device support
  • Meeting room AV support
  • Printer support
  • Server room support

Nice-to-have

  • Good interpersonal skills
  • Good analytical skills
  • Good communication skills
  • Good time management
  • Willingness to travel

Key Requirements

  • Associate degree or equivalent experience
  • 2-3 years of service desk or field support experience
  • Experience with hardware, software, and equipment
  • Ability to walk and stand for several hours

Work Rights

Not specified

Tailored Resume

Cover Letter