Team Lead Deposit Operations

Wintrustlife

Base: $24.03 - $31.25 hourly; bonus/equity: eligib...
Onsite
3+ years financial services experience
Debit card dispute resolution
Zelle transaction management
The Team Lead Deposit Operations coordinates work for their respective team to ensure the team meets and/or exceeds service level agreements

Job Summary

  • The Team Lead Deposit Operations coordinates work for their respective team to ensure the team meets and/or exceeds service level agreements.
  • Wintrust offers a competitive pay package including an annual bonus eligibility and a comprehensive benefit suite with medical, dental, vision, and 401k match.
  • This role requires resolving non-routine problems with specialized knowledge while supporting escalations, inquiries, research, and analysis.

Matching Summary

The Team Lead Deposit Operations coordinates work for their respective team to ensure the team meets and/or exceeds service level agreements.

Salary

Base: $24.03 - $31.25 hourly; Bonus/Equity: Eligible for annual discretionary or incentive bonus; Benefits: Medical, dental, vision, life, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 3+ years financial services experience
  • Debit card dispute resolution
  • Zelle transaction management
  • ACH and ATM transaction support
  • Team leadership and mentoring

Nice-to-have

  • Change agent mindset
  • Multi-tasking capabilities
  • Process improvement initiatives
  • Strong interpersonal communication
  • Employee engagement focus

Key Requirements

  • 3+ years of financial services experience
  • 1+ years of dispute experience preferred
  • Team lead or supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter