Front Office Manager

Innisfree Hotels

Pensacola Beach, FL, United States
Property management software (pms)
Guest satisfaction and feedback
Revenue management and upselling
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard

Job Summary

  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • The Front Office Manager oversees all guest services operations, including Front Desk, Reservations, PBX, Bell staff, and transportation services to ensure quality and guest satisfaction.
  • Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

Matching Summary

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Skills & Requirements

Must-have

  • Property Management Software (PMS)
  • Guest satisfaction and feedback
  • Revenue management and upselling
  • Team management and motivation
  • Handling guest complaints

Nice-to-have

  • Positive and caring work environment
  • Service-oriented demeanor
  • Thrive on challenge and responsibility

Key Requirements

  • Minimum 1 year experience
  • Hospitality Management degree or diploma
  • Excellent customer service skills
  • Speak effectively in English
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter