Not specified; not specified; comprehensive health...
Hybrid (50% office-based work required)
Fluency in french and english
3-5 years client facing experience
Experience with salesforce crm
Diligent Corporation is hiring a French-speaking Customer Success Manager in Galway, Ireland, focused on enhancing client relationships and driving product adoption within a portfolio of key accounts. The role involves strategic client engagement, collaboration with internal teams, and a hands-on approach to improving customer satisfaction and retention
Job Summary
This role involves managing a portfolio of key accounts across France, Belgium, and Luxembourg to drive product adoption and long-term customer value.
The position requires fluency in both French and English along with hands-on experience using sales CRM applications like Salesforce.
Diligent offers a flexible work environment with comprehensive health benefits, generous time off policies, and a hybrid work model requiring 50% office presence.
Matching Summary
Match Score: 85
Diligent Corporation is hiring a French-speaking Customer Success Manager in Galway, Ireland, focused on enhancing client relationships and driving product adoption within a portfolio of key accounts. The role involves strategic client engagement, collaboration with internal teams, and a hands-on approach to improving customer satisfaction and retention.
Salary
Not specified; Not specified; Comprehensive health benefits, meeting free days, generous time off policy, wellness programs
Skills & Requirements
Must-have
Fluency in French and English
3-5 years client facing experience
Experience with Salesforce CRM
Proficiency in Microsoft Excel
Willingness to travel to client sites
Nice-to-have
Prior SaaS or GRC domain experience
Curiosity about technology and AI
Strong problem-solving abilities
Resilience and positive attitude
Understanding of industry regulations
Key Requirements
3-5 years of account management experience
Eligibility to work in Ireland without sponsorship