Customer Service Advisor

Sime Motors NZ

Multiple Locations, Singapore
Not specified
Daily vehicle intake management
Warranty claims processing
Invoice closing and quotation preparation
Sime Motors NZ is seeking a Customer Service Advisor with a strong background in customer service, preferably within the automobile industry. The role focuses on managing vehicle servicing intake, ensuring high customer service standards, and supporting team morale

Job Summary

  • The role involves managing the daily intake of vehicles for servicing while upholding high service image standards.
  • Candidates will assist in achieving higher service levels through action plans and maintaining team spirits among front counter staff.
  • Employees will handle administrative tasks including warranty claims, internal accounts, WIP reports, and invoice closing.

Matching Summary

Match Score: 75

Sime Motors NZ is seeking a Customer Service Advisor with a strong background in customer service, preferably within the automobile industry. The role focuses on managing vehicle servicing intake, ensuring high customer service standards, and supporting team morale.

Skills & Requirements

Must-have

  • Daily vehicle intake management
  • Warranty claims processing
  • Invoice closing and quotation preparation
  • VOC survey response rate improvement
  • Team spirit maintenance

Nice-to-have

  • Strong customer service background
  • Positive thinking and teamwork
  • Performance-driven culture participation
  • Structured training engagement

Key Requirements

  • Minimum 3–4 years relevant experience
  • NITEC in Light Vehicles or Diploma preferred
  • Valid Class 3 driving licence
  • Prior automobile industry experience advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter