Customer Banking Specialist - Emerald

CommBank

Emerald, Queensland, Australia
Part-time, 35 hours per week, monday to friday, 8:45 am to 4:30 pm
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
CommBank is seeking a part-time Customer Banking Specialist for their Emerald Branch, where the successful candidate will assist customers with a variety of banking transactions and services. This entry-level position requires a passion for customer service and an interest in improving customers' financial wellbeing

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Respond to customers’ transactional banking needs, conduct financial health checks, and educate on digital solutions.
  • Engage in meaningful conversations to support customers' broader banking needs and help them achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Emerald Branch, where the successful candidate will assist customers with a variety of banking transactions and services. This entry-level position requires a passion for customer service and an interest in improving customers' financial wellbeing.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Follow bank processes and procedures
  • Handle customer enquiries
  • Problem-solve effectively

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Uphold strong risk culture
  • Compliance and risk management practices

Work Rights

Not specified

Tailored Resume

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