Front Office Manager

Innisfree Hotels

Pensacola Beach, FL, United States
Guest services operations
Property management software knowledge
Customer satisfaction enhancement
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard

Job Summary

  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • The Front Office Manager oversees all guest services operations, including Front Desk, Reservations, PBX, Bell staff, and transportation services to ensure quality and guest satisfaction.
  • Innisfree Hotels will invest in you, if you invest in you.

Matching Summary

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Skills & Requirements

Must-have

  • Guest services operations
  • Property management software knowledge
  • Customer satisfaction enhancement
  • Revenue management
  • Team motivation
  • Guest complaint resolution

Nice-to-have

  • Positive and caring work environment
  • Service-oriented demeanor
  • Eye for detail
  • Thrive on challenge
  • Seek responsibility

Key Requirements

  • Minimum 1 year Assistant Front Office Manager experience
  • Degree or diploma in Hospitality Management
  • Ability to work independently
  • Excellent customer service skills
  • Read, write, and speak English effectively
  • Strong attention to details
  • Ability to multi-task
  • Team player

Work Rights

Not specified

Tailored Resume

Cover Letter