Team Leader, Digital Contact Centre

Economical Insurance

Hybrid
Digital contact centre team leadership
Hybrid work environment experience
Collaborative and ambitious culture
Economical Insurance is seeking a Team Leader for their Digital Contact Centre, emphasizing a culture of collaboration and innovation within a hybrid work environment. The ideal candidate should possess strong leadership abilities and experience in a contact center setting, along with a commitment to developing team performance. The role offers a flexible work experience and opportunities for personal and professional growth

Job Summary

  • The role involves leading a team within Sonnet, part of Definity, which includes Canada's leading property and casualty insurance brands.
  • Employees are offered a flexible, hybrid work experience where they can work from the office or virtually depending on their tasks.
  • The company fosters a collaborative, ambitious, rewarding, and empowering culture to drive innovation in the insurance sector.

Matching Summary

Match Score: 85

Economical Insurance is seeking a Team Leader for their Digital Contact Centre, emphasizing a culture of collaboration and innovation within a hybrid work environment. The ideal candidate should possess strong leadership abilities and experience in a contact center setting, along with a commitment to developing team performance. The role offers a flexible work experience and opportunities for personal and professional growth.

Skills & Requirements

Must-have

  • Digital contact centre team leadership
  • Hybrid work environment experience
  • Collaborative and ambitious culture

Nice-to-have

  • Innovative property and casualty insurance background
  • Flexible virtual work capabilities
  • Empowering team management style

Work Rights

Not specified

Tailored Resume

Cover Letter