Shift Supervisor 2nd Shift

ABM

New Haven, CT, United States
$55,000-$60,000 annual salary; not specified; comp...
Customer service mindset
Process improvement mindset
Manage frontline staff
Responsible for assisting the Director of Environmental Services in giving direction, motivation and guidance to the Environmental Services Department to accomplish established standards to meet or exceed customer satisfaction

Job Summary

  • Responsible for assisting the Director of Environmental Services in giving direction, motivation and guidance to the Environmental Services Department to accomplish established standards to meet or exceed customer satisfaction.
  • Directly manages a staff of frontline Environmental Associates, including maintaining training competencies, annual online coursework, time and attendance and performance.
  • ABM offers a comprehensive benefits package and is committed to creating smarter, more connected spaces.

Matching Summary

Responsible for assisting the Director of Environmental Services in giving direction, motivation and guidance to the Environmental Services Department to accomplish established standards to meet or exceed customer satisfaction.

Salary

$55,000-$60,000 annual salary; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service mindset
  • Process improvement mindset
  • Manage frontline staff
  • Conduct quality inspections
  • Respond to emergencies

Nice-to-have

  • Treat others courteously
  • Establish priorities independently
  • Handle varying workloads

Key Requirements

  • 1 year of Customer Service Experience
  • 1 year of housekeeping experience
  • 1 year of supervisory experience
  • High School Diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter