Reservation Agent

Sofitel Brisbane Central

Lagoi, Indonesia
On-site
Handle reservation inquiries
Process room bookings
Provide guest information
Handle all reservation inquiries via phone, email, online platforms, and other communication channels

Job Summary

  • Handle all reservation inquiries via phone, email, online platforms, and other communication channels.
  • Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities.
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.

Matching Summary

Handle all reservation inquiries via phone, email, online platforms, and other communication channels.

Skills & Requirements

Must-have

  • Handle reservation inquiries
  • Process room bookings
  • Provide guest information
  • Verify reservation details

Nice-to-have

  • Professional appearance
  • Positive service attitude
  • Challenge the norm
  • Creative and rewarding environment

Key Requirements

  • 1-2 years of experience in reservations, front office, or customer service
  • Strong communication and customer service skills
  • Detail-oriented with strong organizational abilities

Work Rights

Not specified

Tailored Resume

Cover Letter