Not specified; not specified; competitive pyy ment...
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2-4 years customer service experience
Supervisory or leadership responsibilities
Strong english communication skills
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Weir Minerals is seeking a Customer Service Team Leader for their hybrid position in Malaysia, focusing on coordinating a team of Customer Service Officers to enhance operational efficiency and customer satisfaction. The ideal candidate should have 2-4 years of experience in a customer service environment, preferably with supervisory roles, and strong communication skills.
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Job Summary
You will oversee the daily activities of a Customer Service Spare Parts Team to ensure smooth processing of quotes and orders.
The role involves developing Standard Operating Procedures to enhance operational efficiency and accuracy across the team.
We offer competitive pay, career development support, access to global inclusion networks, and a wellness support scheme.
Matching Summary
Match Score: 75
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Weir Minerals is seeking a Customer Service Team Leader for their hybrid position in Malaysia, focusing on coordinating a team of Customer Service Officers to enhance operational efficiency and customer satisfaction. The ideal candidate should have 2-4 years of experience in a customer service environment, preferably with supervisory roles, and strong communication skills.
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Salary
Not specified; Not specified; Competitive pay mentioned
Skills & Requirements
Must-have
2-4 years customer service experience
Supervisory or leadership responsibilities
Strong English communication skills
Microsoft Office Suite proficiency
SAP version 4.7b or higher familiarity
Nice-to-have
Qualifications in logistics or warehousing
Prior experience with Weir products
Additional language skills beyond English
Knowledge of accounting systems
Experience with inventory management
Key Requirements
2-4 years experience in customer service
Supervisory or leadership responsibilities required