Customer Service Team Leader

Weir Minerals

Malaysia
Not specified; not specified; competitive pyy ment...
**
2-4 years customer service experience
Supervisory or leadership responsibilities
Strong english communication skills
** Weir Minerals is seeking a Customer Service Team Leader for their hybrid position in Malaysia, focusing on coordinating a team of Customer Service Officers to enhance operational efficiency and customer satisfaction. The ideal candidate should have 2-4 years of experience in a customer service environment, preferably with supervisory roles, and strong communication skills. **

Job Summary

  • You will oversee the daily activities of a Customer Service Spare Parts Team to ensure smooth processing of quotes and orders.
  • The role involves developing Standard Operating Procedures to enhance operational efficiency and accuracy across the team.
  • We offer competitive pay, career development support, access to global inclusion networks, and a wellness support scheme.

Matching Summary

Match Score: 75

** Weir Minerals is seeking a Customer Service Team Leader for their hybrid position in Malaysia, focusing on coordinating a team of Customer Service Officers to enhance operational efficiency and customer satisfaction. The ideal candidate should have 2-4 years of experience in a customer service environment, preferably with supervisory roles, and strong communication skills. **

Salary

Not specified; Not specified; Competitive pay mentioned

Skills & Requirements

Must-have

  • 2-4 years customer service experience
  • Supervisory or leadership responsibilities
  • Strong English communication skills
  • Microsoft Office Suite proficiency
  • SAP version 4.7b or higher familiarity

Nice-to-have

  • Qualifications in logistics or warehousing
  • Prior experience with Weir products
  • Additional language skills beyond English
  • Knowledge of accounting systems
  • Experience with inventory management

Key Requirements

  • 2-4 years experience in customer service
  • Supervisory or leadership responsibilities required
  • Proficiency in Microsoft Excel
  • Familiarity with SAP (version 4.7b+)

Work Rights

Not specified

Tailored Resume

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