Senior Customer Service Officer (Freight Forwarding) - West - WCDT

WECRUIT PTE. LTD.

Singapore
Sea freight shipment coordination
Import export customs clearance
Freight documentation management
Act as the primary point of contact for customers regarding sea freight shipments and related enquiries

Job Summary

  • Act as the primary point of contact for customers regarding sea freight shipments and related enquiries.
  • Manage end-to-end shipment operations including booking, arrival notices, documentation, and transportation tracking.
  • Ensure compliance with regulatory requirements and company operational procedures while resolving shipment discrepancies.

Matching Summary

Match Score: 85

Act as the primary point of contact for customers regarding sea freight shipments and related enquiries.

Skills & Requirements

Must-have

  • Sea freight shipment coordination
  • Import export customs clearance
  • Freight documentation management
  • Customer service in logistics
  • DG declaration handling

Nice-to-have

  • Proactive communication skills
  • Process improvement mindset
  • Dispute resolution experience

Key Requirements

  • GCE O Level or Diploma in Logistics/Supply Chain/Business
  • Around 2 years of experience in freight forwarding operations

Work Rights

Not specified

Tailored Resume

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