Manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation
Job Summary
Manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation.
Drive enterprise-wide reliability and operational excellence by implementing SRE principles, ensuring scalable systems, robust automation, and proactive risk management to deliver consistent service quality.
Support applications and APIs on OpenShift and AWS, leveraging DevOps practices for deployment automation and environment management.
Matching Summary
Manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation.
Skills & Requirements
Must-have
IT Service risk management
ITIL principles
DevOps practices
SRE principles
senior stakeholder engagement
major incident resolution
Nice-to-have
financial services regulatory landscape
cyber and physical security operations
leadership behaviours
Barclays Values and Mindset
Key Requirements
Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field
Proven ability to define and execute BU strategy
Experience in end-to-end project design and execution