Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional support to clients and facilitate communication between pet owners and the medical team. The ideal candidate will have strong customer service skills, experience in a veterinary or healthcare setting, and a commitment to fostering a welcoming environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact, delivering an exceptional client experience through seamless communication.
Employees benefit from tailored development programs, mentorship, career pathing, and a supportive collaborative environment focused on growth.
The role requires managing appointments, updating patient records, processing billing, and providing accurate post-visit instructions to ensure pet care continuity.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional support to clients and facilitate communication between pet owners and the medical team. The ideal candidate will have strong customer service skills, experience in a veterinary or healthcare setting, and a commitment to fostering a welcoming environment.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in healthcare
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience
Prior customer service experience preferred
Basic proficiency with technology and scheduling software