Digital Customer Engagement Senior Specialist

Prudential Assurance UK

Salesforce marketing cloud
Customer journey management
Marketing automation
This role is responsible for bridging business needs and technical execution, ensuring customer journeys and campaigns are seamlessly operated across our digital platforms

Job Summary

  • This role is responsible for bridging business needs and technical execution, ensuring customer journeys and campaigns are seamlessly operated across our digital platforms.
  • The position focuses on customer experience, marketing automation, and data-driven engagement.
  • Prudential’s purpose is to be partners for every life and protectors for every future.

Matching Summary

This role is responsible for bridging business needs and technical execution, ensuring customer journeys and campaigns are seamlessly operated across our digital platforms.

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud
  • customer journey management
  • marketing automation
  • data-driven engagement
  • campaign performance analysis

Nice-to-have

  • critical thinking
  • problem solving skills
  • project management skills
  • detail-oriented approach

Key Requirements

  • 2-4 years Marketing Automation experience
  • Basic SQL knowledge
  • Bachelor’s degree in Marketing, Business, Information Systems
  • Excellent communication in Vietnamese and English

Work Rights

Not specified

Tailored Resume

Cover Letter