Customer Service Representative (fragile Workers 68/99)
CAE
Rome, Italy
Operational coordination
Customer journey support
Contractual compliance
Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments
Job Summary
Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.
The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery.
At CAE, our mission is clear: to help make the world a safer place.
Matching Summary
Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.
Skills & Requirements
Must-have
Operational coordination
Customer journey support
Contractual compliance
Training delivery
Customer satisfaction surveys
Logistics management
Nice-to-have
Additional languages are an asset
Purpose-driven organization
Bold ideas encouraged
Collaboration drives progress
Key Requirements
Experience in Customer Service
Training Administration experience
Operational Coordination experience
Fluent English
Ability to work across multiple teams
Comfortable working in a fast-paced environment
Work Rights
Priority to individuals belonging to Protected Categories (Law 68/99)